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Tech Support

If you encounter problems with the Kendor website, please contact our webmaster at: webmaster@kendormusic.com.

Frequently Asked Questions - Playing Music

  • When I click on the mp3 music link, it plays the mp3 rather than downloading the mp3 file to my computer.
    To download the mp3, right click on the mp3 link, the select "Copy Shortcut" (in IE 8) or "Save Link As" (in Firefox). On a Mac, pressing CTRL while clicking gives the same effect as a right click.

Frequently Asked Questions - Ordering and the Shopping Cart

  • When I click on the "Buy" button or the "Add To Basket" button nothing happens.
    If you are using Internet Explorer browser (e.g., IE 8), this can happen if your Internet Security settings are set to High. To fix the problem, select the "Internet Options" under the "Tools" menu, then look at the Security tab. If the security level is set to High, change the setting to Medium-high.

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